Luminous Lens Studios

Privacy Policy

Luminous Lens Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website luminouslensstudios.com (the "Site") or use our services.

Information We Collect

We collect several types of information from and about users of our Site and services, including:

  • Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us through forms on our Site (e.g., contact form, booking form) or during communications with us. For example, when you inquire about a photography session, we will collect your name, email, and details about the type of photography you're interested in.
  • Usage Data: We automatically collect certain information about your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar tracking technologies to collect this data.
  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) to enhance your experience on our Site. These cookies may be used to remember your preferences, track your browsing activity, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Site. We may also use third-party analytics services (e.g., Google Analytics) to collect and analyze usage data.
  • Payment Information: When you book a photography session with us and make a payment, we collect payment information such as your credit card number or other payment details. This information is processed securely through our payment processor, Stripe, and we do not store your full credit card number on our servers.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your personal information to provide you with the services you request, such as scheduling photography sessions, delivering photographs, and responding to your inquiries. We also use usage data to analyze how our Site is used and to improve its functionality and content.
  • Communication: We may use your email address or phone number to contact you regarding your bookings, provide updates on our services, send you promotional materials (with your consent), or respond to your questions and feedback. You can opt out of receiving promotional emails at any time by following the unsubscribe instructions in the email.
  • Personalization: We may use your information to personalize your experience on our Site and to recommend services that may be of interest to you.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
  • Security: We use your information to protect the security and integrity of our Site and services.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online, such as payment information.
  • Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
  • Access Controls: We restrict access to your personal information to authorized personnel who need to know the information to perform their duties.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Sharing Your Information

We may share your information with the following types of third parties:

  • Service Providers: We share information with third-party service providers who assist us with various aspects of our business, such as payment processing, website hosting, email marketing, and analytics. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them. We use Stripe for processing payments; their privacy policy is available on their website.
  • Business Partners: We may share information with business partners who offer complementary services or products that may be of interest to you. We will only do this with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain the information for legal compliance).
  • Opt-Out: You have the right to opt out of receiving promotional emails from us.
  • Data Portability: You have the right to request a copy of your personal information in a portable format.

To exercise these rights, please contact us at [email protected]. We may require you to verify your identity before processing your request.

Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last Updated" date below. Your continued use of our Site or services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Luminous Lens Studios
1200 5th Ave, Suite 1600
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-1212

Last Updated: October 26, 2023