Terms and Conditions

User Agreement

Welcome to Wanderlust Escapes! By accessing or using our website, located at www.wanderlustescapes.com, and the services offered through it (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Wanderlust Escapes, a travel agency located at 12 Oak Street, Suite 200, Asheville, NC 28801 ("Wanderlust Escapes," "we," "us," or "our"). If you do not agree to these Terms, please do not use our Services.

We may modify these Terms at any time, and such modifications shall be effective immediately upon posting the updated Terms on our website. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

These Terms govern your use of all aspects of our Services, including but not limited to browsing the website, booking travel arrangements, and interacting with our customer service team. Specific services or features may have supplemental terms that apply in addition to these Terms. In the event of a conflict between these Terms and any supplemental terms, the supplemental terms shall govern with respect to such specific service or feature.

Wanderlust Escapes is owned and operated by Amelia Rodriguez. If you have any questions regarding these Terms, please contact us at info@wanderlustescapes.com or call us at (828) 555-0123.

Acceptable Use

You agree to use the Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Services.

Specifically, you agree not to:

• Use the Services to promote illegal activities or content.
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services.
• Attempt to gain unauthorized access to any portion or feature of the Services, or any other systems or networks connected to the Services.
• Use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Services or collect information about users for any unauthorized purpose.
• Upload or transmit any viruses, worms, or other malicious code.
• Circumvent or attempt to circumvent any security measures or access controls implemented by Wanderlust Escapes.
• Use the Services to send unsolicited commercial email or spam.
• Provide false or misleading information when booking travel arrangements.
• Engage in any activity that could damage, disable, overburden, or impair the Services.

We reserve the right to investigate and prosecute violations of any of the above terms to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. In addition, we may terminate your access to the Services for any violation of these Terms, with or without notice.

When booking travel through Wanderlust Escapes, you are responsible for providing accurate and complete information, including names, dates of birth, passport details, and any other information required by airlines, hotels, or other travel providers. Any errors or omissions in the information you provide may result in additional fees, cancellation of reservations, or denial of service. We are not responsible for any losses or damages arising from your failure to provide accurate information.

Disclaimer

The Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Wanderlust Escapes does not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services or the servers that make them available are free of viruses or other harmful components.

We do not guarantee the accuracy, completeness, or timeliness of any information provided through the Services, including but not limited to travel itineraries, pricing, availability, or other travel-related information. We are not responsible for any errors or omissions in such information, or for any losses or damages arising from your reliance on such information.

Wanderlust Escapes acts as an intermediary between you and various travel providers, such as airlines, hotels, car rental companies, and tour operators. We are not responsible for the acts, errors, omissions, breaches, or negligence of any such travel providers, or for any personal injuries, death, property damage, or other losses or damages resulting therefrom. Your use of travel services provided by third parties is at your own risk and subject to the terms and conditions imposed by those providers. It is your responsibility to review and understand the terms and conditions of any travel provider with whom you choose to book.

We strongly recommend that you purchase travel insurance to protect yourself against unforeseen circumstances, such as trip cancellations, delays, medical emergencies, or lost luggage. Wanderlust Escapes is not responsible for any losses or damages that are covered by travel insurance.

The information provided on our website is for general informational purposes only and does not constitute professional advice. You should consult with a qualified professional before making any decisions based on the information provided through the Services.

Limitation of Liability

To the fullest extent permitted by applicable law, Wanderlust Escapes shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if Wanderlust Escapes has been advised of the possibility of such damages), resulting from:

• The use or the inability to use the Services.
• The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Services.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the Services.
• Any other matter relating to the Services.

In no event shall Wanderlust Escapes's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including negligence), or otherwise) exceed the amount you paid to Wanderlust Escapes, if any, for access to or use of the Services.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations or exclusions may not apply to you. In such jurisdictions, Wanderlust Escapes's liability shall be limited to the greatest extent permitted by law.

This limitation of liability applies regardless of whether the damages arise from breach of contract, tort (including negligence), strict liability, or any other legal theory. It is a fundamental element of the basis of the bargain between you and Wanderlust Escapes.

Claims arising under these Terms must be brought within one (1) year after the cause of action arises, or such claim is barred.